About us

With cytric Travel & Expense, i:FAO is the leading provider of travel management software in Europe. Our Cloud-based solution covers the entire process chain for business travel – from planning and booking the trip through to claims for travel expenses and reimbursement. A true end-to-end system!

Company

i:FAO, founded in Frankfurt am Main in 1977, is a software producer and IT service provider specialising in travel management and travel expense claims. Our customers include medium-sized companies and large corporations in all industries, as well as authorities.

Since 2014, Amadeus – the world’s biggest provider of IT solutions for the travel industry and operator of the leading travel sales system in Europe – has been the majority shareholder in i:FAO. For us, this opens up access to innovative technologies and new markets. The additional IT resources allow us to make new developments more quickly and to provide even more content – to the benefit of our customers. Our customers also benefit from Amadeus’ global service and support network and its global market expertise.

Facts and figures

cytric Travel & Expense provides quotes from a wide variety of sales channels, integrated and clear, in the personal portal. The user can compare availability and prices and directly book the cheapest offer. For travel expense claims, the relevant booking data is automatically carried over into cytric Expense.


3.600+
customers


80+
countries


50 percent
of DAX-30 companies


100+
customers with SAP integration

cytric development and support centres

world Placeholder
world
  • cytric development centres in Frankfurt, Hanover, Sofia, Kiev, Nice, Warsaw, Bangalore, Boston and Bogotá
  • cytric support centres in Frankfurt, Miami and Bangkok

Our vision

We want to further develop our technological advantage and our service excellence. With Amadeus, we have found a strong partner and established the basis for achieving our goals.

„With cytric Travel & Expense, we are number 1 in Europe for travel management systems. Now, at Amadeus’ side, we are aiming for global market dominance – with the most innovative end-to-end solution for travel and expense and unrivalled global service for our customers. We are committed to this and are investing a lot in our products and our employees.“

Thomas Osswald, Senior Director Commercial at i:FAO

Milestones in the company’s history

1977 – Founding of the company

1997 – First online booking tool

1999 – Flotation (Frankfurt am Main)

2002 – New, Java-based generation of cytric

2008 – Opening of the development centre in Hanover for cytric Expense

2010 – With cytric Expense Business, cytric Travel Wizzard and cytric Mobile Companion. Covering the entire process chain for business travel (end-to-end)

2014 – Amadeus majority shareholder (with 90 percent of the shares)

Sites

Frankfurt am Main

Sofia

Hanover

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