News

We are constantly continuing to develop cytric Travel & Expense. We tell you about new releases and product innovations here.

Introduction of the mobile cytric User Profile

We are glad to announce that cytric Mobile Users can now display a limited version of their cytric User Profile directly from the app. The mobile version of the cytric User Profile features the complete name, profile picture, contact information and User roles of the logged-in cytric Mobile User. Additionally, the log-out button has been moved away from the Settings screen to the User Profile screen.

Improved Perfect Fare Configurator for Rail

The Customized Perfect Fare Configurator for Rail has been further improved. Expanding the view via the cytric Side Control now displays additional fares up to the limits defined in the TMS settings. The number of fares to be displayed per service class can now be individually defined for each view (initial and expanded).

New cytric Travel Wizzard™ Workflow, iteration 1

We are glad to announce that we are deploying the first iteration of the partially newly designed cytric Travel Wizzard™ Workflow to our productive servers as anticipated, together with cytric Release 17.2.If everyone agrees, the news will be posted as stated above.

New Transfer Providers: Blacklane and Talixo

With Release 17.1, two new Transfer service providers (Blacklane and Talixo) become available in cytric, once more extending the cytric functionality.

Pre-configuration of cytric Mobile settings via MDM/EMM

cytric Mobile can now be pre-configured via an MDM / EMM solution of the Customer’s preference. A number of settings can be enabled, disabled and locked by default. Check https://appconfig.org/members/ for a list of supported MDMs / EMMs.

Optimized Air Fare Benchmark for the Perfect Fare Configurator

The Air Fare Benchmark now offers individual activation of the Air fare limit per service class, allowing only for selection of the lowest fare in each service class. Higher fares in each service class will either be displayed as not selectable or not displayed at all, as defined in the already existing section ‘Display of higher options’.

New Airlines: Gol, Azul, Volaris and Avianca Brasil

With Release 17.0, 4 new Airlines (Gol, Azul, Volaris and Avianca Brasil) become available in cytric, once more extending the cytric functionality, with a special focus on the Latin American market.

Unspecified Gender Support for pass data and the cytric User Profile

This development adds support in cytric to allow cytric Users to store an unspecified gender in their passport data for APIS (Advance Passenger Information System) purposes. Additionally, cytric Users who do not wish to reveal or be referred to by their gender via the standard greetings (‘Mr.’, ‘Mrs.’, ‘Miss’ and ‘Ms.’) may now decide to have no greeting associated to their User profile.

Automatized Air Segment Repricing After Booking Changes

With activation of this new function will cytric, within a freely selectable period of time, automatically re-price all Air segments after any travel segment has been added to or removed from an Air booking, to ensure ticketing can be performed directly after the change. This enhancement supports all GDS.

Rate Limits for Car Bookings

This development introduces the option to define Rate Limits for Rental Car Bookings, both for published and for company rates. In addition to defining Rate Limits, cytric Administrators have advanced options to handle and display too expensive rates (i.e. rates exceeding a defined limit).

Approver Substitution for cytric Expense Approvers

This development introduces the option to define substitute Approvers for cytric Expense Approvers for certain periods of time. When a substitute Approver is defined, all new approval requests generated within the specified substitution period of time are automatically sent to the defined substitute Approver.

cytric Mobile: Calendar Synchronization

cytric Mobile Users may now synchronize their trip events from cytric Mobile with their built-in mobile calendar application. E. g. for a Car booking, the booked pick-up date time may now be stored as a calendar event. In case of changes and/or cancellations, the mobile calendar will be automatically updated with the information from the app.

Car and Hotel Bookings via cytric Mobile

With this development, Car and Hotel bookings can be done directly in the cytric Mobile app, just like with the desktop version, thanks to responsive design. A special activation in TMS is needed in order to use this great new feature.

Hotel and Car Booking Workflows in cytric Design 17: New ‘Complete Booking’ pages

We are happy to announce that the newly designed ‘Complete Booking’ pages of the Hotel and the Car Booking Workflows have been deployed to our productive servers as anticipated, together with cytric Release 16.8.

SAML 2.0 Single Sign-On Support for cytric Mobile

This development introduces Single Sign-On (SSO) support for cytric Mobile via SAML 2.0. By using Single Sign-On, cytric Users are no longer required to enter their credentials in order to use the app, thus considerably simplifying the login process and making it more comfortable.

Optimized Fare Transmission for Re-Issued Flight Tickets

This development optimizes the Offline Import of Flight bookings by ensuring correct display of the Air fare amount in cases where a Flight ticket has been manually re-issued by the Travel Agency once or many times. Specific PNR Remarks are needed to benefit from this enhancement (unless re-booking is done via Amadeus Ticket Changer directly in cytric).

Booking of Ancillary Services in Sabre

This development enables booking of ancillary services (e. g. additional luggage) in Sabre via cytric. A separate activation by the GDS provider Sabre is not required. Seat reservations will become available with a later cytric Release.

cytric Mobile: Introducing Trip View (iOS)

The new Trip View lists all upcoming Travel segments grouped as single Trips. Additionally, it is possible to switch between the conventional Timeline and the new Trip View.

Press Release

conichi and i:FAO jointly optimize the Business Travel processes in Hotels

Via cytric Mobile travelers can now comfortably check in and out of the hotel via their smartphone

Berlin, 20.03.2018: No more filling out registration forms, check-in quickly and easily, pay for additional expenses on the go and skip the queue at check-out. i:FAO, provider of comprehensive business travel systems, and the technology start-up conichi jointly optimize the processes in hotels. In the latest version of the leading business travel app, cytric Mobile, companies have entered into a strategic partnership that has the potential to save businesses money. The first DAX corporations and innovative companies are already using the solution across Germany.

With the conichi technology, a smart check-in/out will soon be available via cytric Mobile. For more than 500 hotels in Germany, Austria, Switzerland and the United States, travelers receive pre-filled registration forms and can settle their hotel costs securely via the app. Companies save their employees valuable time and increase hotel accommodation rates that comply with travel policy guidelines.

“Our companies not only work in the same industry, but we also share a common desire to put more emphasis on travelers,” says conichi founder & CEO Maximilian Waldmann.
“This so-called Traveler Centricity must not be dismissed as a buzzword. Check-in without formalities, check-out without waiting – these are real process and comfort advantages for each hotel stay. If we enable efficient travel processes, this ultimately pays off in cash for companies. The success always arises together with our customers and our partners.”

Christian Rosenbaum, i:FAO’s Head of Strategic Vendor & Partner Relations, adds, “Our common goal is to make business travel as seamless as possible by incorporating third-party technologies into cytric Mobile. We help our clients design travel programs that stand out from the crowd while delivering highly visible results. With conichi we have found another important building block for this strategy.”

About conichi
The hotel technology conichi, developed in 2014 by Maximilian Waldmann, offers business travelers a seamless hotel stay through the company’s own travel app. A smart check-in/out as well as payment via smartphone save travelers time and increase their satisfaction on the go.
The hotel booking portal HRS invested 10 million euros in conichi in 2016 and has already integrated the technology into its own app in order to make frequent travel more comfortable for business customers in particular. In addition to several offices in Europe, conichi also has branches in the USA.

About i:FAO
cytric Travel & Expense is a cloud-based end-to-end solution for business travel planning, booking and billing. The solution makes different booking channels available via a central system. Travel expenses will be charged via the same interface. In this way, companies optimize their entire travel management and reduce both direct travel costs and process costs.

more

New cytric Mobile Application

We are very proud to announce the brand new cytric Mobile application, which will become available with cytric Release 16.6, both on Android and iOS, bringing your Travelers’s mobile experience to the next level. The new application (cytric Mobile) will be available for download from your App Store parallel to the previous app (cytric Mobile Companion).

Air & Rail Booking Workflows in cytric Design 17: Start page

We are happy to announce that the newly designed Start pages of the Air & Rail Booking Workflows have been deployed to our productive servers as anticipated, together with cytric Release 16.6. Due to the changes in the Flight Workflow, some TMS pages have been restructured to support the new logic.

New Providers: Renfe, Trenitalia, MYCAB, Flygtaxi

With cytric Release 16.6, 2 new Rail Providers (Trenitalia, Renfe) and 2 new Chauffeur and Taxi Services providers (MYCAB, Flygtaxi) have become available, once more extending the cytric functionality with additional features and for additional markets.

Itelya and AirPlus

With cytric Release 16.5, cytric has been enhanced to support Itelya for AirPlus, with the following benefits:

  • Complete End-to-End process, e.g. from booking to billing
  • High savings of internal process costs
  • Enrichment is available for cytric Expense and Business Intelligence
  • Booking Data is available also for Traveler Risk Management

Definition of Queueing Time Point for GDS Bookings

This development allows cytric Administrators to define the queueing time point for GDS Bookings. In particular, cytric Administrators can determine if queueing shall take place as per default after each service has been added to a multi-service booking (e.g. Air, Hotel, Car) or if queuing shall occur only upon completion of the whole trip, once all services have been included.

Character Replacement Options for Traveler Names

This development allows cytric Administrators to set up specific character replacement rules for Traveler Names per Language, Location/Division and Partner Travel Agency to enable a smooth communication with third-party Profile Management systems when retrieving Traveler profiles with specific characters in the Traveler’s names at time of booking on specific markets with special characters.

News 2017

New free data field type for cytric Travel Wizzard™: “Cash Advance”

Under certain conditions, business travellers (particularly on long trips) must apply for an advance in order to pay for travel expenses at the destination. The new “Cash Advance” free data field type allows cytric users to enter an advance in the appropriate currency when sending a cytric Travel Wizzard™ application.

Support for the booking of branded fares in Sabre

cytric supports the booking of branded fares via the GDS sabre with immediate effect.
Much like the GDS Amadeus, branded fares are identified in Sabre with fare family names which indicate the booking conditions in a user-friendly manner. User guidance is significantly optimised as a result.
Another advantage of branded fares is the booking of luggage and other ancillaries (additional services) for flight bookings via the GDS Sabre.

Support for Amadeus Hotel Billback with Conferma for Amadeus GDS

This payment type offers a simply payment method during the booking process and in particularly at check-out because the payment has already been confirmed to the hotel in advance, meaning that a credit card is no longer required when checking out.
Please keep in mind that a separate agreement with Conferma and approval from Amadeus for your office ID is required in order to use this function.

Communication of traveller names and hotel details via Airplus A.I.D.A.

A.I.D.A. is a virtual payment solution from AirPlus. With this cytric release, the version of the A.I.D.A, process used by cytric is updated to the latest available version. This allows for the communication of traveller names and hotel details to AirPlus.
For customers who already use A.I.D.A., no changes to company credit card management are required.

cytric Design 17: New hire car workflow

The cytric release 16.1 provides the second stand of cytric Design 17. A completely redesigned hire care workflow, which also allows for a best buy booking for hire cars, forms the centrepiece of this iteration

cytric Expense:

In addition to the countries previously supported, the statutory regulations for travel expense claims in the Czech Republic and Brazil are now also supported

  • Support for the Czech regulations for travel expense claims (release 16.3)
  • Support for the Brazilian regulations for travel expense claims (release 16.2)
  • Support for travel expense claims in Singapore (release 16.2)
  • Support for the Spanish regulations for travel expense claims (release 16.1)

Improved recognition of uploaded receipts

The function integrated into cytric Mobile Companion for scanning and reading receipts (Expense Reader) has been optimised with a learning mechanism in order to ensure continuous improvement of the reading quality.

If you would like specific information about cytric Travel & Expense